IS

Koster, Esther

Topic Weight Topic Terms
0.198 change organizational implementation case study changes management organizations technology organization analysis successful success equilibrium radical
0.114 level levels higher patterns activity results structures lower evolution significant analysis degree data discussed implications
0.111 performance firm measures metrics value relationship firms results objective relationships firm's organizational traffic measure market
0.107 process business reengineering processes bpr redesign paper research suggests provide past improvements manage enable organizations

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Bouman, Wim 1 Huizing, Ard 1
business reengineering 1 organizational fit 1 organizational performance 1

Articles (1)

Balance in Business Reengineering: An Empirical Study of Fit and Performance. (Journal of Management Information Systems, 1997)
Authors: Abstract:
    This study addresses the complex relationship between fit and organizational performance in business reengineering. First, a framework for analysis based on the concept of fit is proposed. Three generic archetypes for three levels of ambitions are defined. Archetypes or ideal-type patterns of change are consistent packages of design and change management measures. It is hypothesized that organizations that change according to an ideal-type pattern outperform organizations that follow a different, inconsistent pattern. On the basis of a questionnaire sent to organizations involved in reengineering, this paper shows that consistent reengineering endeavors generally result in greater benefits than do inconsistent change efforts. It also demonstrates that only a minority of organizations have succeeded in creating a "magical mix" between the level of ambition and the design and change management measures actually taken. Finally, the managerial implications and future research challenges are described.